Return and Refund Policy

At Z Square, we are committed to ensuring your shopping experience is smooth and satisfying. If you are not completely happy with your purchase, we offer hassle-free returns and refunds under the following conditions:

Returns

• Eligibility for Return:

  • Returns are accepted if the product does not meet the size or quality expectations.
  • The item must be returned within 14 days of the delivery date.
  • The product should be unused, unwashed, and in its original packaging with all tags intact.

• Return Process:

  1. Contact our customer support team at [insert email/phone number] to initiate the return.
  2. Share the reason for the return along with any supporting details (e.g., pictures of the issue).
  3. Our team will arrange a free pickup of the product from your address.

Refunds

• If a replacement for the returned product is not available, we will issue a full refund.
• The refund will be processed within 5-7 business days after we receive and inspect the returned product.
• Refunds will be credited back to the original payment method used during the purchase.

Important Notes

• Returns requested beyond 14 days of delivery will not be eligible for a refund or replacement.
• Z Square reserves the right to reject returns if the product is found to be used, damaged, or not meeting the eligibility criteria.
• For any further queries, feel free to reach out to us at zsquarekw@gail.com.

We value your trust and aim to make every purchase a delightful experience. Thank you for shopping with Z Square!